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International Shipping Canada Switzerland

Yes, that's right. KarateMart.com ships outside the United States. We currently ship to Canada and Switzerland, but we are expanding to more overseas markets on a testing basis. If you aren't sure whether your country qualifies, send us an email at service@karatemart.com to let us know where you are and what you were hoping to order. Even if we don't ship to your country yet, this will let us know the most relevant places to expand to next. 

 

The process of shipping overseas is a little more complicated than with domestic orders, but we will do our best to make placing an order with us as painless as possible. If you have any questions that we have not addressed below, please contact us via email or call customer service at 1-800-977-6928.

  

How does it work?
All International orders must be placed over the phone and you must be 18 years or older. Call us at 1-800-977-6928 on weekdays between 8am and 5pm Arizona Time and place your order with our customer service team (In English, please). If you reach us outside of normal business hours, please leave us a voicemail with a good phone number so we can call you back.

 

With international orders, your shipping cost will depend on what we have to pay to ship it to you, something we won't know until we have everything packed up. This is different from the flat rate shipping typical of domestic retail orders. Our shipping ninjas will pack your order as economically as possible, weigh it, and determine the exact shipping cost. We will then contact you with the total charge and process the payment.

 

Can you ship weapons?
There are a few restricted items. Specifically, batons, throwing stars, and nunchaku. We also can't ship oversized items, such as the High Strength Aluminum Bo Staff or the Deluxe Leg Stretcher.

 

What about returns?
Our returns and exchange policy works exactly the same with international orders. However, be forewarned that, because you are responsible for shipping costs, the process may not be worth the effort for smaller orders.

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